Air traffic audio of Southwest flight during emergency landing

Riordan was sitting next to a window which was smashed out when the engine exploded and shrapnel came flying towards the aircraft

The plane, a twin-engine Boeing 737 bound from New York to Dallas with 149 people aboard, made an emergency landing in Philadelphia just before noon as passengers breathing through oxygen masks that dropped from the ceiling said their prayers and braced for impact. A similar incident in 2016, involving the same type of engine on a Southwest jet, also led to an NTSB probe, other reports said.

Levin explains that the payouts will vary based on "how egregious the conduct was" on the part of the airline and engine manufacturer - basically, how long officials knew the plane parts weren't safe.

The flight data recorder and the cockpit voice recorder have been sent to Washington, Sumwalt said.

"As a parent, I've said to my kids, 'Be kind, loving, caring and sharing, and all good things will come to you'", she told the Albuquerque Journal when she accepted the award. If this assumption is violated, LUV's P/E may be lower than its peers because its peers are actually overvalued by investors.

"We can confirm the communication and gesture are authentic and heartfelt", an airline representative said.

None of the passengers who survived the flight have made any form of complaint against the company either.

According to Reuters, engine-maker CFM International proposed safety checks on its engines last June after a fan blade separated from a Southwest engine in August 2016, citing federal documents.

"It's not a big mask", Ms Schor, who retired from American Airlines in 2006, said in an interview, but "it is supposed to be around your nose and mouth".

"The dangerous dirty secret of the airline industry is their use of low paid mechanics in foreign countries to maintain passenger aircraft", said John Samuelsen, president of the national Transport Workers Union. She left the Navy in 1993, and now lives in the San Antonio area with her husband.

In the chaos, it was hard to hear anyone.

The dead woman was identified as Jennifer Riordan, a bank executive and mother of two from Albuquerque, New Mexico.

Pieces of the engine including its cowling - which covers its inner workings - were found about 60 miles (100 km) from Philadelphia airport, Sumwalt said.

Erin Muffoletto said Riordan was a fellow Chi Omega sorority sister whom she contacted during the economic crisis in 2008 as Muffoletto struggled to find steady employment.

"There are no apologies that would make the family of Jennifer Riordan whole again", Cohen said.

"To start the flow of oxygen, pull the mask towards you".

"They are telling me about the horrible symptoms they are facing", he said.

All passengers who walked away uninjured most likely suffer post-traumatic stress, he said. He felt the plane drop and the air masks came down. "Out of respect for the family and their privacy, we've nothing more to share at this time".

Captain Tammie Jo Shults and First Officer Darren Ellisor issued a statement through the airline late Wednesday. The investigation could take 12 to 15 months to complete.

A Southwest Airlines plane sits on the runway at the Philadelphia International Airport after it made an emergency landing in Philadelphia, on Tuesday, April 17, 2018.

Mr Bourman, who flies three or four times a year, acknowledged that over time, he began tuning out the safety instructions, but that would not be the case going forward. "Southwest 1380, it doesn't matter we will work it out there", the air traffic controller said.

"Kelly did a decent job of showing remorse", Cohen said.

ABC News obtained copies of the letter passengers received.

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